We work from detailed written proposals
Our Staff member who prepared your Proposal is a trained
estimator. They have invested the necessary time to understand your
needs and the specific requirements of your project and they have
captured taht information in our estimate proposal to you. Your
Proposal Estimate is a practical document that will be used by our
painting crews to ensure your painting project is completed to your
satisfaction.
P.S. We won't keep bugging you after supplying our estimate.
No heavy sales pressure. We are either good enough first time or not at
all!
Your project is managed by a professional
One of our Job Site Supervisors will be assigned to oversee
your entire project from start to finish. We will be on-site on
your project full time and will work with you daily. We use
tools developed during thousands of painting projects to make sure your
project progresses smoothly. Our staff will communicate with you
throughout the job, answer your questions, and address any of your concerns.
We call back after the paint has dried
With our Quality Feedback Program, we come back to survey our customers with an independent QA Team Leader. They will contact
you approximately three weeks after the project is completed to
ensure that it was delivered to your entire satisfaction with regard to both the
final results you get and also based onyour overall experience with us. If they visit and you
are not home, they will leave you a special number to call, so you can
call back with your feedback at any time convenient for you.